Effective Date: March 1, 2019
Brainskills Systems and Strategies (“we”, “our”, “us”), a member of The Plenipotent Company Network, is committed to protecting your privacy and ensuring that your personal information is secure when you use our website, virtualmentor.com.ng (the “Site”). This Privacy Policy explains how we collect, use, and safeguard your personal data in compliance with applicable data protection laws, including but not limited to the Nigerian Data Protection Regulation (NDPR), the General Data Protection Regulation (GDPR), and other global privacy standards.
1. Information We Collect
When you use our website and services, we may collect the following types of personal information:
- Personal Identification Information: This includes your name, email address, phone number, billing address, and other contact details.
- Account Information: This includes your username, password, and other credentials you create when registering on our platform.
- Course Activity Data: This includes information about your participation in our online courses, including your progress, assessments, and completion rates.
- Technical Data: Automatically collected data such as your IP address, browser type, operating system, and browsing behavior through cookies or other tracking technologies.
2. How We Handle Payment Information
We do not store or have access to your payment card details. Payments made through our website are processed securely by Paystack, a trusted and reliable payment gateway. When you make a payment, you are redirected to Paystack’s secure platform, where your payment information is handled in accordance with their security standards and encryption protocols. This means that your card details are processed directly by Paystack, and we do not have access to your sensitive payment information.
We encourage you to review Paystack’s Privacy Policy for more details on how they manage your payment data.
3. How We Collect Information
We collect personal information from you through:
- Website registration forms when you sign up for courses, coaching, or other services.
- Direct communications via forms, email, or other contact methods.
- Cookies and similar tracking technologies (please see our Cookies Policy for more details).
4. How We Use Your Information
The information we collect is used to:
- Provide and manage your access to our online courses, coaching programs, and other services.
- Process transactions (via Paystack) and manage billing-related issues.
- Communicate with you about updates, support, and service improvements.
- Send you marketing communications if you’ve opted in (you can opt out anytime).
- Improve our website, user experience, and the quality of our services.
- Comply with legal obligations and protect our rights.
5. Third-Party Sharing
We may share your personal data in the following cases:
- Service Providers: We work with trusted third-party providers, such as Paystack, who help us operate our services and process transactions. These providers are bound by strict regulatory requirements and are only permitted to use your information as necessary to perform services on our behalf.
- Legal Compliance: We may disclose your information if required by law or in response to legal requests.
- Business Transfers: In the event of a business sale, merger, or acquisition, your data may be transferred to new owners.
Rest assured, we do not sell your personal data to third parties for their marketing purposes.
6. Data Retention
We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this policy or to comply with legal and regulatory obligations. If you request deletion of your data, we will do so in accordance with applicable laws.
7. Your Rights
Depending on your location and applicable law, you may have the following rights regarding your personal data:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can ask us to correct any incorrect or incomplete information.
- Deletion: You have the right to request the deletion of your personal data, where applicable.
- Data Portability: You can request your data in a structured, machine-readable format.
- Object to Processing: You may object to certain types of data processing, such as marketing communications.
To exercise any of these rights, please contact us at [insert contact email].
8. Security of Your Information
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. While no system is completely secure, we strive to protect your data using industry-standard measures. However, you should also take care to use strong passwords and avoid sharing your credentials with others.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze traffic, and improve our services. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookies Policy.
10. International Data Transfers
As we serve a global audience, your data may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws, and your information will be handled securely wherever it is processed.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page, and we will notify you of significant changes via email or through the Site.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:
Brainskills Systems and Strategies
Contact form: digitalvineyard.uk/ask
Email: mail@plenipotent.com.ng
Website: virtualmentor.com.ng
Last Updated: October 5, 2024